Katrina Dixon,, 27 October 2023

Stop the nightmare of bad content haunting you

You see it out of the corner of your eye. 
 
You don’t want to see it. You really don’t want to see it. 

 

It started with something small, something easy to explain away. 

 

Suddenly, it seems as though it’s everywhere. 

 

Bad content. 

 

Content that’s not working – on your website, your social media, your emails.

 

Get help to stop the fear

You’ve grown to fear your content – words, images, diagrams, audio, video. 

Your content now even includes multiple scripts for phone calls. 

 

The phone calls are endless. 

 

You have a whole help desk now dealing with calls. People who can’t get answers to their questions on your website.

Or, indeed, from any other of your business’s communication channels.

 

You try buying some new technology. You try getting more staff. 

 

Nothing works.

 

It’s almost uncanny. You know your content is a big problem for your business, without even knowing the size of the problem. 

 

You know what you need. 

 

No, not an exorcist.

 

You need content design, content strategy. You need transformation that doesn’t lead to werewolves or Frankenstein’s monster.

 

Turn the murky unknown into clear answers

Getting in content designers and content strategists means you can get answers to what’s going wrong with your content. 

 

Those answers might include any of the following:

  • how much content you actually have, where it sits and when it was last updated
  • who actually needs your content and their goals and motivations
  • whether you have the right content in the right place at the right time for people to use
  • whether your content uses web-writing principles
  • whether your content management is consistent and high-quality
  • how you can create and manage content so it stops being a big, scary monster

Turn the murky, spooky unknown of your content landscape into something less scary. 

 

No, not by using stakes and silver bullets.

 

Use the tools, skills and expertise of content design and content strategy. 

 

Not only can you get improved content.

 

Potentially, you can also get a solid basis for future success through user needs-based agile content production.

 

Get in touch so we can tackle your content monster

Get in touch with us and see how we can help you with everything from audits of your content and content operations to joining up your products and services with successful lean content. 

 

Boo!