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ABOUT LLIBERTAT

Llibertat is a multi-award-winning digital agency with offices in the UK and USA.

 

We provide consultancy, project delivery and training to organisations that are serious about meeting user needs.

 

We are passionate about and have made a difference in government, health service organisations, universities and charities in the UK, Ireland, the United States, United Arab Emirates and Australia. 

 

One of our founders is the former Head of Content Design at the Government Digital Service (GDS) where he had overall responsibility for the content strategy of the UK government.

 

Our other founder has specialised in user centred design and the mental wellness impacts of online systems.

 

Together, they chose to set up Llibertat, in part because they could see that as products and services moved increasingly online, they were often failing many of their users. 

 

Accessibility and inclusive design have always been at the heart of what we do as consultants, content designers and trainers.

 

By reducing cognitive load through content design, service design, operations design and other user experience (UX) practices, our mission is to open up the benefits of the Digital Age to all.

ABOUT LLIBERTAT

Llibertat is a multi-award-winning digital agency with offices in the UK and USA.

 

We provide consultancy, project delivery and training to organisations that are serious about meeting user needs.

 

We are passionate about and have made a difference in government, health service organisations, universities and charities in the UK, Ireland, the United States, United Arab Emirates and Australia. 

 

One of our founders is the former Head of Content Design at the Government Digital Service (GDS) where he had overall responsibility for the content strategy of the UK government.

 

Our other founder has specialised in user centred design and the mental wellness impacts of online systems.

 

Together, they chose to set up Llibertat, in part because they could see that as products and services moved increasingly online, they were often failing many of their users. 

 

Accessibility and inclusive design have always been at the heart of what we do as consultants, content designers and trainers.

 

By reducing cognitive load through content design, service design, operations design and other user experience (UX) practices, our mission is to open up the benefits of the Digital Age to all.

OUR APPROACH

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AGILE

From discovery to live, we design and deliver agile, content-led projects. We often help our clients introduce agile approaches into a non-agile organisational culture through training, coaching and successful project delivery. 

older person using computer

USER-LED

We take a user-needs approach to websites, content strategy, service design and digital marketing. Our decisions are evidence-based and our methodology is tried and tested. Online, your success is measured by how well you meet user needs.

The cover of Lead with Content Book

CONTENT FIRST

Too many organisations focus on the technology and code, leaving content until the end of the process. But for users, the content *is* the service – so it makes sense to lead with content and design systems that support that.

OUR CLIENTS

If you’d like to know more about how we work or think we might be able to help you, please get in touch.

“We have worked with several Llibertat consultants to develop our thinking and build evidence around what it will take to really meet the needs of our many different users. Padma was instrumental in taking us from shaping an initial slide deck of early ideas to where we are now – a University committed to delivering a multimillion pound content-led digital transformation programme. And because of Llibertat’s content-first agile approach we are now using their UX teams to help us turn that vision into reality.” Ayala Gordon, Associate Director Digital UX, University of Southampton.